Order Assist - Satellite Chain Replacement
This listing is for a new 14k gold-filled satellite chain and repairs.
How to process replacement:
1. Proceed to checkout
2. Process order
3. Return damaged item with order number and name in secure package** to: Lava Essentials LLC 906 Derby LN, Green Bay WI 54301
Repair will take place once item is returned and this order has been issued.
Allow 2-4 business days for item to be repaired before reshipment.
**Jewelry must be sent back with all of its components in a protected package - not in a standard letter envelope as your piece will get damaged through USPS letter sorting machines. We will not replace pieces that did not need repair. Please include all beads, chain, clasp, etc. An invoice will be sent to cover additional components if needed.