Order Assist - Chain Replacement
This listing is for a chain replacement and return shipping charges after repair. Chain is standard length unless specified otherwise in prior communications.
Repair will take place once item is returned and this order has been issued. Please include Name and Order Number with necklace in secure package.
This will allow you to track your package via your receipt as you could before. Please ensure your address is up to date prior to implementing your re-issue.
Return Address: Lava Essentials LLC 906 Derby LN, Green Bay WI 54301
*Jewelry must be sent back with all of its components in a protected package - not in a standard letter envelope as your piece will get damaged through USPS letter sorting machines. We will not replace pieces that did not need repair. Please include all beads, chain, clasp, etc. An invoice will be sent to cover additional components if needed.
Please proceed to checkout for completion.
Allow 2-4 business days for item to be repaired before reshipment.