An update to our loyal customers:
Shipping has been incredibly difficult for small businesses the past few months. Though we are creating and processing orders with in our turn around time, USPS has been experiencing online tracking disruptions and delivery delays of up to a few weeks (not for everyone, but some). If your tracking is not updating online and only states "Shipping Label Created" 24 hours after you received a shipping confirmation email, rest assured that your order is in the care of USPS.
We understand how frustrating and inconvenient these delays are as we are seeing them on both ends as well. Please know that we value and appreciate your support of our small business and patience with us during this time. Do not hesitate to send us an email with your tracking number for us to pass along to USPS, or feel free to reach out to them at 1 (800) 275-8777. We are working so hard to stay in communication with them regarding each and every tracking number, and though it may take some time and prayer, every package has eventually found its way.
Lava Essentials Family
Enjoy FREE shipping with in the U.S. on all orders of $30 or more!
Shipping insurance can be added on to your Free Shipping to protect your order against damage or loss while in the care of USPS. Domestic Priority Shipping is also available at an additional charge.
Please allow 2-4 Business Days for us to create and put together your order!
Approximate shipment times via USPS
FREE Domestic First Class Shipping: Delivery 2-6 Business days
Domestic First Class, $3.95 for orders less than $30: Delivery 2-6 Business days
Domestic Priority Shipping: Delivery 2-4 Business days
International Standard (Canada): 1-3 weeks
•Delivery dates are never guaranteed and are only estimates. Holidays, weather and other factors can impact delivery dates. Expect delays due to COVID-19
•Location and customs can vary shipment times for international orders. Please contact your local post office for more information.