Policies

OUT OF THE OFFICE 2/22 - 2/27

OUR WEBSITE WILL RESTOCK 2/27

ORDERS PLACED BETWEEN 2/20 12:01am cst. - 2/27 WILL SHIP SHORTLY AFTER WE RETURN (an exception to our standard turn around time as we are out of the office). All items in stock while we are away have been pre-created for a quick turn around time upon our return.

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Order Turn Around Time: 2-4 Business Days + Shipping
Business Days: M-F excluding Holidays



LAVA ESSENTIALS PRACTICES MUTUAL RESPONSIBILITY:

Lava Essentials is responsible for creating the correct item(s) you desire per your Order Information.
Buyers are responsible for selecting appropriate shipping options and jewelry variations. You are responsible for supplying accurate information, both within your Order and of your Shipping Address. Buyer is responsible for proper use and knowledge of essential oils that may be used in conjunction with our jewelry, as we are not an essential oil provider or educator.